Touchless Sanitary Solutions for a Touch Free Airport Bathrooms

Enhancing Passenger Experience and Sustainability with Touchless Sanitary Solutions at Québec City Jean Lesage International Airport

With hundreds of millions of passengers traveling through international airports each year, ensuring airport washrooms are kept clean and efficient is not an easy task. Travelers want to freshen up in a pleasant and hygienic environment and be in and out as quickly as possible. Crowded washrooms can be a cause of great frustration for passengers who generally have little time to waste between journeys. In recent years, all new airport development plans have encouraged forward-thinking on the latest environmental advancements that support a responsible and sustainable strategy and create the best possible passenger experience.

About the Customer:

Québec City Jean Lesage International Airport is located 11 km west southwest of Quebec City, Quebec, Canada. The airport was established in 1939, and today, it is the second busiest passenger airport in the Québec Province after Montréal–Trudeau. In 2008, a major development project began, and a company specializing in energy efficiency was hired to specifically assess ways to make the newly planned international terminal as energy-efficient as possible with the intention of incorporating sustainable changes. A huge project thus began for the expansion of the entire international terminal, in fact, the largest expansion and redevelopment project in the history of Québec City Jean Lesage International Airport with major construction planned for the years ahead.

Key Challenges:

In 2016 alone, over 1.6 million passengers passed through Jean Lesage International Airport, and numbers are rising every year. For the designers and planners of the new terminal, ensuring a steady flow of passengers in the washrooms and keeping the downtime of these facilities to a minimum while ensuring an uninterrupted user experience has been crucial. In addition to increasing the airport productivity and efficiency, bringing style and elegance to the forefront, together with a new look and feel, have been an important consideration in the decision-making processes. At the same time, some ambitious energy-saving targets were set to provide new energy-efficient infrastructures within the new terminal of the airport.

Solution Implementation: Touch Free Faucet & Soap Dispenser

According to specific project specifications, a total of 6 unisex washrooms and 3 family washrooms in the new airport terminal were fitted with wall-mounted, touch-free, electronic faucets. The Stern model D28 faucets were paired and fitted alongside matching Stern Tubular wall-mounted, touch-free, electronic liquid soap dispensers, creating a set for the perfect custom design.